HarpiyoCRM

Contacts & organisations

Managing Companies and Organisations

Harpiyo CRM can store records for companies and other organisations, giving you one place to manage their important details.

Add business information

The full form includes Organisation Name, legal name, registration number, incorporation details, industries and contact-person names. Organisation Name is required.

Open the record, choose Edit, enter the information you know and choose Save Contact. A department belongs to the organisation rather than being a separate Person record.

Parent-organisation relationships are not currently supported.

Quickly add an organisation

Start in: Contacts → Add Contact

  1. Choose Organisation in Quick Add Contact.
  2. Enter Organisation Name and any Phone or Email you already know.
  3. Select Save Contact.
  4. Select the organisation in Contacts to open its record.

Result: An organisation record is saved; its remaining details can be entered later.

  • Organisation Name is required. Phone and Email are optional.

Record an organisation's departments

Start in: Organisation contact → Edit → DEPARTMENTS

  1. Open the organisation, choose Edit and expand Departments.
  2. Select Add Department, then enter Department Type and Department Name.
  3. Add the department’s email and phone details. Supplied and custom department types are supported.
  4. Edit existing departments in place, or use a department’s delete control to remove its entry.
  5. Select Save Contact to save the department changes with the organisation.

Result: Department details appear in the organisation's Departments display.

  • Department entries belong to the organisation record; they are not separate Person contacts.

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